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Ticket FAQs

Ticket FAQs

Tickets for Ulster Rugby home games can be purchased in the following ways:

  • Online by visiting ulsterrugby.com/buytickets
  • By calling the Ticket Office on 028 9049 3222, option 2 (open 9am-5pm Monday to Friday, closes at 4pm on match days)
  • In person by calling into the Ticket Office at Kingspan Stadium
  • Via Ticketmaster’s 24 hour order line 0844 847 2455

Click here to read the full list of Affiliated Ticketmaster Outlets throughout Northern Ireland.

If you require a match ticket for a wheelchair accessible area or for any other area where the ticket holder requires an essential companion/carer, please email Jennifer.mcfedries@ulsterrugby.com.

Children aged 2 and over must have a ticket. The best place to sit would be in our Abbey Insurance Family Stand, located at the Aquinas End of the ground. In this area, tickets start at £15 for children and £29 for adults.

Each ticket booked online incurs a charge which is a percentage of the ticket value e.g. the Ticketmaster fee for a £20 ticket is £2.25 per ticket. By phone, a £2.50 fee is charged per booking which includes printing and posting of tickets. There are no charges for customers who call at the Ticket Office in person.

You can collect pre-paid tickets from the Ticket Booth located on Onslow Parade when the gates open to the stadium on match days. The card used at the time of booking is required.

There is no exchange or refund on tickets purchased so please ensure that tickets purchased are correct and meet your needs.

You can collect your ticket from the Ticket Booth located on Onslow Parade from when gates open.

Contact the Ticket Office on 028 9049 3222 (option 2) with details of your transaction as soon as possible to organise replacements. Should you forget or lose your ticket on match night please visit the Ticket Booth located on Onslow Parade. A fee may apply for any tickets that need to be reprinted.

Re-admission may be granted at the discretion of the stewards – please speak to them before leaving to confirm re-entry. If you leave without confirmation your ticket will be invalid for re-entry.