What are the areas of the ground?

Ravenhill Grounds is divided into three main areas

The Stand: The covered stand is divided into seven areas (A Outer, A Inner, B, C, D, E Inner, E Outer)
E Outer is the section of the stand closest to the Memorial Clock whilst A Outer is at the Aquinas end of the ground.

The Promenade: 'The Prom' is an uncovered standing area directly in front of The Stand and is accessed through the memorial arch entrance at the Onslow Parade / Ravenhill Park side of the ground.

The Terrace: The Terrace is a large uncovered, tiered standing area directly opposite the main stand. The Terrace is on the Mount Merrion side of the ground.

Disabled Facility: The Disabled Facility is a covered section of the ground with access for 20 wheelchair users and helpers. For more information please contact Ulster Rugby on 028 9049 3222 and ask for Lauren.

What qualifies as a concession?

Concessionary rates are available to children aged 16 years and under.

What is the refund policy on tickets?

Ulster Rugby match tickets are non-refundable and non-returnable.

How can I find out if the game is 'all ticket'?

In the days leading up to the game keep an eye on http://www.ulsterrugby.com/ for match ticket availability.

How do I buy tickets?

Tickets can be bought online at www.ulsterrugby.com/tickets and are subject to a £1 per ticket surcharge to cover all postage, handling and order processing costs. If you have any queries regarding tickets purchased on the web please contact tickets@ulsterrugby.com quoting your transaction id, full name and address.

Tickets can also be bought in person from the Ravenhill Office or at one of our ticket outlets. The Ravenhill ticket office is open Monday to Friday 9am to 5pm, with the exception of match day Fridays, when the ticket office is only open until 4pm.

The phoneline 028 9049 3222 Option 2 is open to ticket sales from 10am - 12 noon each day, Monday to Friday.

Where are the Ticket Outlets?

S S Moores, 6 Chichester Street, Belfast 02890 322966
Athletic Stores, 41 Queen Street, Belfast 02890 320491
Podium 4 Sport, 40 Montgomery Road, Belfast 028 90 701333
CT Sports, 12 Society Street, Coleraine 028 70322880
Douglas and Grahame, Unit 5, 16-22 Bedford Street, Belfast 028 90 332277
Euro Sport - 84 Antrim Street, Lisburn 02892 665549
Donaghy's Sports -25-31 Newry Street, Banbridge
Style N Sport - 20 Church Street Ballymena 02825 645371
Vi-Sport, 40 Montgomery Road, Belfast 028 90 701333
Overplay Sports - Unit 4 Keeburn Industrial Estate Woodburn Road Carrickfergus ( opposite Carrick rugby club ) 02893362828

Due to administrative constraints, children's stand tickets are not available to buy from the ticket outlets, however, they do stock children's promenade and terrace tickets.

I've bought stand tickets on the Internet will they be together?

Stand tickets will be printed off together. On the rare occasion that this is not possible the client will be contacted by phone to arrange a suitable alternative. It is for this reason that we request a daytime contact telephone number when placing an order.

I have lost / misplaced my season ticket what should I do?

If you find you have lost or misplaced your season ticket you must contact Ulster Rugby before 12noon on the Friday before the game on 02890 493222 or e mail marketing@ulsterrugby.com. If you come to the match without your season ticket you must pay full price for a place on the promenade or terrace.

On match nights without the relevant ticket there is no access to the stand without exception.