Company Number
NI032360

Name & Registered Office
Ulster Rugby Limited
85 Ravenhill Park
Belfast
BT6 0DQ

How this web site uses any information about you

Your privacy when visiting our website is important to us. We have therefore developed our privacy policy to explain the type of information we collect, what we do with it, and how you can correct or change the information.

Ulster Rugby collects two types of information from visitors to our website; 'personal data' and 'aggregated data'.

Personal Data

Personal data is collected when you visit our website and provide us with information about yourself when either purchasing merchandise or booking tickets online. This includes giving us your name, address, and other billing information. We also collect your credit card information to enable us to process online your application or event booking which we will then charge to your account.

We also collect data when you register with our bulletin boards. This information tracks your IP address so that we can ban users who disregard our terms and conditions of use. It also ensures that we can stop multiple registrations by individuals. Ulster Rugby may place your e-mail address (any other information you provide us) on an e-mail contact list if you have requested us to do so. Occasionally, we may send you information about the Club (Ulster Ezine) and other activities to you by e-mail or otherwise. You may remove your information from this contact list at any time by simply unsubscribing, which can be done by following instructions at the bottom of the email sent to you or on the Home Page.

Aggregated Data

Aggregated data is collected to provide information on traffic patterns on the Ulster Rugby website, including how many visitors log into www.ulsterrugby.com daily, system administration and to measure the success of specific areas within our website. Ulster collect aggregated data through various methods, including storing IP addresses. An IP address is a number that is automatically assigned to your computer whenever you are surfing the web. Web servers (the computers that "serve up" web pages) automatically identify your computer by its IP address, and when you request a page from www.ulsterrugby.com, our servers log your IP address. Ulster Rugby never links a visitor's personal details to the IP address attached to the computer the visitor is using. Therefore, although Ulster Rugby will log your session using your IP address, you will always remain anonymous to us.

Security

Our secure server software (SSL) is the industry standard and among the best software available today for secure transactions. Our SSL encrypts all of your personal information including credit card details. All personal information is stored in our secure databases and access is strictly controlled and limited to certain individuals within Ulster Rugby.

Cookies

EU Cookie directive

From 26 May 2011 a new European Union directive requires us to gain the consent of our users to download cookies on to their machines. There are various methods we could use to gain users consent. For example, we could use pop-ups; prompting users to tick a box to confirm they give permission for us to download cookies on their machine.

Alternatively, we could use an online form that all users must complete before using the website.

We consider both of these solutions as obtrusive. We want our users find information and services quickly.

Therefore, we have taken the decision to promote how we use cookies on our website instead. This will enable users to make an informed decision whether they want to disable this feature.

There are links on our terms and conditions and disclaimer pages which are in the footer of every web page pointing to this information.

What is a Cookie

Information may be sent to your computer in the form of an Internet "cookie" to allow our servers to monitor your requirements. The cookie is stored on your computer. Our server may request that your computer return a cookie to it.

These return cookies do not contain any information supplied by you or any personally identifiable information about you. However, we use cookies to keep track of your shopping cart when you are using the Ulster Rugby Store Online.

Such measures are necessary to allow Ulster Rugby to measure the usability of the systems, which will help to continually improve user experience of our websites. Your browser software should however enable you to block cookies if you wish to. For more information about cookies, please visit http://www.allaboutcookies.org/.

Strictly Necessary Cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Performance Cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Functionality Cookies

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located.

These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Targeting or Advertising Cookies

These cookies are used to deliver adverts more relevant to you and your interests They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

Google Analytics

Ulster Rugby uses Google Analytics, a web analytics service provided by Google. Google Analytics collects first party cookies, which are text files placed on your computer to collect standard internet log information and visitor behaviour. This information is sent to Google and is used to evaluate how our website is being used. This enables Ulster Rugby to compile statistical reports. A full list of cookies used by Google Analytics and explanations on how these work are available on the Google code website.

Ulster Rugby does not collect (nor allow any third party to collect) personally identifiable information of visitors to our site. We will not associate any data gathered with any personally identifying information. We will not link or seek to link an IP address with the identity of a computer user. In short, Google Analytics doesn't identify who you are, but it does track your movements on our websites.

How to disable cookies

You can stop cookies being downloaded on to your computer by selecting the appropriate settings on your browser. However please note that if you do this you may not be able to use the full functionality of this website.

There is more information about cookies, including how to delete them on the website aboutcookies.org. You may also opt out of being tracked by Google Analytics.

Consent

By using our website you consent to collection and use of any information you provide to us by Ulster Rugby Limited for the purposes described above. If we amend our privacy policy, any changes will be published on this web site. If at any time you wish to update the information which we hold about you, or if you wish to stop receiving information from Ulster Rugby, please contact us.

Disclosure of information

We do not sell, rent or lease your personal data to other organisations, except where we have your express permission, or under special circumstances such as when we believe in good faith that the law requires it. Ulster Rugby cannot accept responsibility for accidental or inadvertent disclosure, illegal or unauthorised access, or for other disclosure as required by law or other regulation. Ulster Rugby may disclose aggregate statistics about our sales, our web site visits and survey results in order to describe our services to prospective partners and other reputable third parties and for other lawful purposes, but these statistics will not include personally identifiable information.